Shipping & Return

SHIPPING 

  • I offer Free USPS First Class domestic and global mail on orders $95 and over
  • $5.00 Flat rate domestic shipping on orders under $95
  • Weight based International shipping on orders under $200
  • I typically pack and ship packages the same day on orders before 12pm PST Monday - Friday.  
  • Orders shipped Friday's with expedited services may not necessarily be delivered on the weekends.  UPS Next Day Air is next business day (not next day).  

Returns & Exchanges

  • I gladly accepts returns and exchanges of non-sale items within 30 days of the delivery of your item(s) for a full refund. Only regular priced items may be refunded. Sale items are final sale, and cannot be refunded. But before you send anything back, please contact me at shang.daili@gmail.com if you have any problems with your order so I can work out the best solution (for example, sometimes it's not necessary to send an item back).
  • If I do agree you should send an item back in order to receive a refund or exchange, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • If the item is not returned in its original condition, you are responsible for any loss in value. 
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.